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Privacy Notice

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Privacy Policy

Privacy Notice Table of Contents:

  • Our commitment to privacy
  • The information we collect
  • How we use information
  • Our commitment to data security
  • Our commitment to children's privacy
  • How to access or correct your information
  • How we use Cookies
  • How to contact us

Our commitment to privacy

J & C Creations is committed to protecting your privacy. As part of this commitment, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available at the bottom of every standard page on the web site.

Our Privacy Policy does not affect your statutory rights as a consumer.

The information we collect

This notice applies to all information collected or submitted on this website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
Email address
Phone number

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:
Phone Number

All information will be collected lawfully and in accordance with the Data Protection Act 1998 and the General Data Protection Regulation 2018

When you log into your account on our web site or proceed to the checkout when placing an order (whether logged in or not), the information passing between your computer and our web server is fully encrypted to meet the standards set by the major banking, finance and payment processing organisations. Our web server is itself secure, being located in a commercial data centre and protected by industry standard firewall and intrusion detection technologies.

We do not share our customer information with any 3rd parties.

How we use information

We never collect sensitive information about you without your explicit consent and the information we have will be as accurate and up to date as possible. You may e-mail us to find what information is held about you. If you find any inaccuracies, please let us know and we will delete or correct it for you although most of the information you are able to correct yourself when you log into your account.

We will only collect information about you for the following reasons:
* To allow you to use our e-commerce site
* To process your orders
* To deal with any enquiries you may have about our services
* To enable you to access specific materials and sections within the site
* To send you materials when requested.

We use the information you provide about yourself when placing an order to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive updates on our new products and services via our newsletter. We do not send random marketing emails to personal email addresses (Spam). J & C Creations never makes its mailing list available to other retailers.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.

Our commitment to data security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our commitment to children's privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How you can access or correct your information

You can access all your personally identifiable information that we collect online and maintain by contacting us or by logging onto your account. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error, or by logging into your own account on our website.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

How to contact us

Should you have other questions or concerns about these privacy policies, please contact us